PRIVACY POLICY ACT4LOVE APP
LAST MODIFIED: AUGUST 2025
INTRODUCTION
Welcome to Act4Love! This Privacy Policy explains how 15891451 Canada Inc. (“Act4Love”, “we”, “us”) collects, uses, protects, and shares information when you use our mobile app, website, or related services (collectively, our “Properties”). By using our Properties, you agree to this Privacy Policy. If you do not agree, please stop using our services.
INFORMATION WE COLLECT
Information you provide directly
This includes your name, email address, username, account information, and any content you submit such as photos, messages, QR scans, or participation in surveys and contests.
Information collected automatically
This includes device details, IP address, operating system, browser type, usage data, app interactions, crash logs, and tracking technologies such as cookies, web beacons, or similar tools.
Information from third parties
We may receive information from partners, analytics providers, and integrated third-party services used within the app or website.
Permissions on mobile devices
Some features (such as camera use, photo upload, notifications, or QR scanning) require permissions. Granting these permissions is voluntary, but certain functions may not work without them.
HOW WE USE YOUR INFORMATION
We use your information to provide, maintain, and improve the Act4Love platform, including:
Operating core app features and account management
Tracking acts of kindness, generating points, and updating leaderboards
Displaying user-generated content within the app
Running challenges, contests, and community features
Communicating with you about updates, promotions, or support
Analyzing usage and performance to improve user experience
Protecting users and preventing abuse or misuse
With your consent, providing personalized content or messages
SHARING AND DISCLOSURE
We do not sell your personal information. We may share information:
With trusted affiliates or service providers who help operate our Properties
To comply with legal requirements or enforce our rights
To protect the safety of users and the integrity of the platform
During a merger, acquisition, or transfer of company assets
With third parties, but only when you explicitly provide consent
We may also share aggregated or anonymized information that does not identify individuals.
DATA RETENTION
We retain personal information only as long as necessary to operate the app, fulfill the purposes described in this policy, or meet legal obligations. You may request deletion at any time.
CHILDREN AND AGE REQUIREMENTS
Our services are not intended for children under 13, and we do not knowingly collect personal information from users under 13.
For users located in the European Union or regions where the digital age of consent is higher, our services are not intended for users under the minimum required age in those jurisdictions.
If we learn that a child has provided personal information, we will delete it. Contact act4loveofficial@gmail.com for assistance.
INTERNATIONAL DATA TRANSFERS
If you access our Properties from outside Canada, you understand that your information may be transferred and stored in Canada or other locations where our service providers operate.
YOUR RIGHTS
You may request access, correction, or deletion of your personal information at any time by contacting act4loveofficial@gmail.com.
THIRD-PARTY SERVICES AND ANALYTICS
We use analytics providers and third-party tools to understand usage patterns and improve the app. These services may collect technical or device information but do not identify individual users personally. Third-party privacy practices are governed by their own policies.
SECURITY
We use reasonable administrative, technical, and physical measures to protect your information. However, no method of transmission or storage is entirely secure, and you accept this risk when using our services.
CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. Any material changes will be posted on this page, and the “Last Modified” date will be updated. Continued use of the app constitutes acceptance of the revised policy.
CONTACT US
For questions about this Privacy Policy or your personal information, contact:
act4loveofficial@gmail.com
Website: https://hug4love.com/privacy-app
USER-GENERATED CONTENT
Rights and responsibility
By submitting content (including photos, messages, or QR scans), you confirm that you own the content or have permission to share it and that it does not violate copyright, privacy, or trademark rights.
How content is used
Your content may be displayed within the app, used for challenges or leaderboards, and shared with other users as part of the Act4Love experience. By using the app, you understand and agree that submitted content may be visible to other users.
Content monitoring and removal
Act4Love may remove content that violates our rules or is deemed inappropriate. We do not guarantee that content will remain available indefinitely.
Limitation of liability
Act4Love is not responsible for user-posted content and disclaims liability for claims or damages arising from user content.
Reporting concerns
To report content violations, contact act4loveofficial@gmail.com.